Privacy Policy

This policy applies only to the GeekClean product of Shanghai Jingxu Technology Co., LTD.

Last updated: January 27, 2025.

Effective date: January 27, 2025.

Shanghai Jingxu Technology Co., LTD (hereinafter referred to as "the Company" or "we") deeply understands the importance of personal information to you and will make every effort to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and adhering to the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of minimum necessity, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc.

Please read and understand this "Personal Information Protection Policy" carefully before using our products or services.

1. What Personal Information We Collect
  • When you use our App functions, our App will request the following system permissions related to personal information: Photo Library, Contacts, Calendar Read, Calendar Write, Access to Reminders, totaling 5 system permissions. If you do not authorize, we will not be able to provide the business functions. In addition to the above permissions, you can independently choose whether to grant the App additional system permissions.

You confirm that you have fully understood and agreed to the terms in this agreement that exempt and limit our liability, may increase your liability or exclude your rights, according to our reminders.

You should ensure that the information provided using the account is your own information and ensure that the information is true, accurate, and complete. Otherwise, you shall bear the consequences arising therefrom, and we shall not bear any responsibility.

You understand and agree that we will make commercially reasonable efforts to ensure the security of your data storage in our App and services. However, we cannot provide complete guarantee, including but not limited to the following circumstances:

  • a) We are not responsible for the deletion or storage failure of your related data in our App and services;
  • b) We have the right to decide the maximum storage period of individual user data in our App and services according to actual conditions, and allocate the maximum data storage space on the server. You can back up the relevant data in our App and services according to your own needs;
  • c) If you stop using our App and services or the services are terminated or cancelled, we can permanently delete your data from the server. After the service is stopped, terminated or cancelled, we have no obligation to return any data to you.
  • d) When using our App and services, users must bear the following risks from factors beyond our control, including but not limited to:
    • i. Risks of personal information loss, leakage, etc. that may be caused by force majeure;
    • ii. Users must choose software versions that match the installed terminal devices. Otherwise, any problems or damages caused by the mismatch between the software and terminal device models shall be borne by the users themselves;
    • iii. When users use our App to access third-party websites, the risks that may be caused by third-party websites and related content shall be borne by the users themselves;
    • iv. Risks such as login failure, incomplete data synchronization, slow page opening speed caused by unstable wireless network signals, small wireless network bandwidth, etc.
    • v. You understand and agree that: during the use of our App, you may encounter risk factors such as force majeure, which may cause our App to be interrupted. Force majeure refers to objective events that cannot be foreseen, overcome, and avoided and have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, storms, plagues, and social events such as wars, turmoil, government actions, etc.
2. How We Use Your Personal Information
  • For necessary personal information, we will use it to provide convenient direct dialing of customer phones through the entered phone numbers. Our App requires network data to be used. We will also use the above information to maintain and improve this business function, develop new business functions, etc.
3. How We Entrust Processing, Share, Transfer, and Publicly Disclose Your Personal Information
  • (1) Transfer
    We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
    a) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
    b) In cases involving mergers, acquisitions, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this personal information protection policy, otherwise we will require the company or organization to re-seek your authorization and consent.
  • (2) Public Disclosure
    We will only publicly disclose your personal information in the following circumstances:
    a) After obtaining your explicit consent;
    b) Legal-based disclosure: We may publicly disclose your personal information when required by law, legal procedures, litigation, or mandatory requirements from government authorities.
4. How We Protect Your Personal Information
  • (1) We have used industry-standard security protection measures to protect the personal information you provide, preventing data from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information;
  • (2) We will take all reasonable and feasible measures to ensure that we do not collect irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extended retention period is required or permitted by law;
  • (3) The Internet environment is not 100% secure. We will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, causing damage to your legitimate rights and interests, we will bear corresponding legal responsibility.
  • (4) In the unfortunate event of a personal information security incident, we will, in accordance with legal and regulatory requirements, promptly inform you of: the basic situation of the security incident and possible impacts, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, remedial measures for you, etc. We will promptly inform you of the incident-related situation by email, letter, phone, push notification, etc. When it is difficult to inform personal information subjects one by one, we will adopt reasonable and effective ways to issue announcements. At the same time, we will also actively report the handling of personal information security incidents to regulatory authorities as required.
5. Your Rights
In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee your rights to exercise the following rights regarding your personal information:
  • (1) Access Your Personal Information
    You have the right to access your personal information, except in circumstances provided by laws and regulations. You can contact us at help@diyixulie.com at any time, and we will respond to your access request within 30 days.
  • (2) Correct Your Personal Information
    When you find that the personal information about you processed by us is incorrect, you have the right to request us to make corrections. You can contact us at help@diyixulie.com, and we will respond to your correction request within 30 days.
  • (3) Delete Your Personal Information In the following circumstances, you can request us to delete personal information:
    • 1. If our processing of personal information violates laws and regulations;
    • 2. If we collect and use your personal information without obtaining your consent;
    • 3. If our processing of personal information violates our agreement with you;
    • 4. If you no longer use our products or services, or you have cancelled your account;
    • 5. If we no longer provide products or services to you.
    If we decide to respond to your deletion request, we will also notify entities that have obtained your personal information from us and require them to delete it promptly, unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization. When you delete information from our services, we may not immediately delete the corresponding information in the backup system, but will delete this information when the backup is updated.
  • (4) To ensure security in responding to your above requests, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request. We will respond within thirty days.
  • (5) In the following circumstances, we will be unable to respond to your request:
    1. Related to the personal information controller's fulfillment of obligations stipulated by laws and regulations;
    2. Directly related to national security and defense security;
    3. Directly related to public security, public health, and major public interests;
    4. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
    5. The personal information controller has sufficient evidence that the personal information subject has subjective malice or abuses rights;
    6. To protect the life, property, and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the person's consent;
    7. Responding to the personal information subject's request would cause serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;
    8. Involving trade secrets.
6. How We Handle Children's Personal Information
Our products, websites, and services are primarily intended for adults. Children should not create their own personal information subject accounts without parental or guardian consent. For cases where children's personal information is collected with parental consent, we will only use or publicly disclose this information when permitted by law, with explicit consent from parents or guardians, or when necessary to protect children. Although local laws and customs define children differently, we consider anyone under 14 years of age to be a child. If we discover that we have collected children's personal information without first obtaining verifiable parental consent, we will seek to delete the relevant data as soon as possible.
7. How This Policy Is Updated
Our personal information protection policy may change. Without your explicit consent, we will not reduce the rights you should enjoy according to this personal information protection policy. We will post any changes to this policy on this page. For major changes, we will also provide more prominent notices (including for certain services, we will send email notifications explaining the specific changes to the personal information protection policy).
Major changes referred to in this policy include but are not limited to:
1. Major changes in our service model, such as the purpose of processing personal information, the types of personal information processed, the way personal information is used, etc.;
2. Major changes in our ownership structure, organizational structure, etc., such as owner changes caused by business adjustments, bankruptcy mergers and acquisitions, etc.;
3. Changes in the main objects of personal information sharing, transfer, or public disclosure;
4. Major changes in your rights regarding personal information processing and the way they are exercised;
5. When our department responsible for handling personal information security, contact information, and complaint channels change;
6. When the personal information security impact assessment report indicates high risks.
We will also archive old versions of this policy for your review.
8. How to Contact Us
If you have any questions, comments, or suggestions about this personal information protection policy, please contact us in the following ways:
Contact us at help@diyixulie.com. Under normal circumstances, we will reply within 15 working days.
Appendix: Our relevant information is as follows
Company name: Shanghai Jingxu Technology Co., LTD
Registered address: No. 66 Miaojing Road, Minhang District, Shanghai